Discover the High 5 Casino

Luxury Casino uses an independently evaluated Random Quantity Generator. The results of the High 5 Casino reviews by indie auditors can be looked at here.

Our Gambling establishment software provides full information of every game's rules. You can even view the probability of earning each game (payout percentages) in the Modern casino Games portion of our website.

Furthermore, players can observe their wagering and gambling record through PlayCheck and can review and trail their banking deals through Transaction Record - both offered by any moment inside the web internet casino software. These unique features are unrivaled by land-based casinos. Should some of our players have any more questions or require assistance, we cause them to become contact our Support Middle.

Our Conditions and terms are available to all or any of your players before, during, and after play, including complete information about first deposit conditions and how exactly we protect player money.

Complaints Procedure

On the rare occasion our customers feel aggrieved or are usually unsatisfied with the entertainment provided or the service they have obtained, we request them to check out the below steps to solve their problems.

Stage 1

The first plan of action is to get hold of our dedicated 24/7 Gambling establishment Support team. Our CUSTOMER SUPPORT professionals are completely trained and very skilled in having the ability to resolve customer inquiries. We are assured that most issues can be amicably settled at this time of the procedure.

Stage 2

If you're unhappy that your query has been settled at level 1, you can require the truth to be escalated to a remedy specialist in the relevant section of the business by mailing a contact to our support. We will endeavor to answer within 5 days and nights on most situations, however because of the dynamics of the enquiry and specific investigations required, it might take longer than this to solve. We could keep you regularly up to date on the improvement of the exploration.

Stage 3

If the solution provided following the inside escalation still stay unsatisfactory, after that you can contact our 3rd party alternative dispute image resolution (ADR) service, e-Commerce and Online Video Gaming Regulation and Confidence. We might then be asked to provide wanted details to the arbitrator as necessary. We will usually respect your final decision created by our ADR service. Please be aware that before elevating a query with them, you ought to have already completed the first 2 steps as identified above. Read more about High 5 Casino Online in our articles.